Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications you send to us
We also automatically collect certain information when you visit our website:
- Device and browser information
- IP address and location data
- Pages visited and links clicked
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders and account
- Send promotional emails and newsletters (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service providers who assist in our operations (shipping, payment processing)
- Analytics providers to help us understand website usage
- Law enforcement when required by law
We do not sell your personal information to third parties. We may share aggregated, non-identifiable information for business purposes.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data in transit
- Secure storage of sensitive information
- Regular security assessments
- Limited access to personal data on a need-to-know basis
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyse website traffic and usage patterns
- Personalise your experience
- Deliver targeted advertising
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to certain processing of your data
- Data portability
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: hello@mobilebarn.shop
- Phone: 1300 207 441
- Address: Maclean NSW 2463, Australia
